RLMT 309WK3  Reverse Logistics Management & Operations provides students with an overview of today’s best practices in reverse logistics applications in manufacturing, retail and in the military. It includes the nature, scope, practices, procedures and processes of adding a reverse logistics operations center to a forward logistics supply chain. A practitioner approach is used to explore and examine the management functions and the interrelationships among the components of reverse operational logistics are provided. Case studies of Central Returns Centers are examined and core assumptions derived to help define the steps to follow in setting up a Central Returns Center. This course is intended for students and professionals working in logistics, retail business management, general management, transportation management, supply chain management, and corporate and military decision makers.

Assignment Instructions:

Based on material from chapters 4 & 5 (Reverse Logistics and Closed Loop Supply Chain Processes), answer questions 1 – 4 below.  Keep LO-4 to LO-8 in mind when considering your response.  Lengthy posts and answers do not correlate to better grades.

LO-4  Explain the concepts, strategic issues, and different decision-making situations for each of them.

LO-5  Explain best practices of a reverse logistics operation.

LO-6  Demonstrate knowledge of several techniques that used in the strategic planning models

LO-8  Demonstrate knowledge the critical thinking used to (fuzzy logic, QFD, and method of total preferences) select world markets with the most market potential.     


          –  Readings:  SPMR – CH 4 & 5 (Used Products), GB – CH 3 (Secondary MKT), MRL – CH 7 (Product Returns, Inventory)

          –  Supplemental readings, Reverse Logistics (An Important Dimension of Supply, Reverse Logistics (An Important Dimension of Supply), & ce_salvage_inventory_flow. 

            1)  Explain how model formulation software and information systems can assist with:

– Reprocessing

– Reprocessing Cost

– Disposal Cost

– Resale & Profit

              2)  Formulate in a couple of paragraphs how you would draft a return policy

              3)  Discuss the correlation between returned product types and the seven channels of product disposition?

              4)  When analyzing the Methods A-D, and the information or miss-information on forecasting, performance and performance with respect to inventory costs as proposed by Kelle and Silver (1989).  Which is the best method to deal with mis-information?


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